Ive heard that there are some people going straight to x dispair x with their problems... That's not how we do it here. Report your issue to your SA and if they dont respond go to you SL. and if they dont respond then report to me and I WILL RESPOND.. but if it gets to that point we have a problem and i will demote both the SL and SA to regular SM...
SM (squad member)
SA (squad assistant) SM-->SA-->SL-->ME
SL (squad leader)